Issue link: https://resources.demandgen.com/i/848473
Dedicated Expert Services Keeping up with the tremendous workload of managing your marketing technology platforms can be overwhelming. Consider everything you have to do to keep things moving — system updates, data and analytics, nurture streams, lead scoring, program edits and more. Add all that to your general stack management duties, and it's no wonder you're pulling your hair out! Dedicated Expert Services supplements your internal demand generation and marketing operations teams to ensure you have plenty of highly skilled experts — at a fraction of the cost it would take to find, hire, train and manage them. For a small monthly retainer, you have an entire team of the best and brightest marketing technology and demand generation experts on call. DEDICATED SUPPORT SPECIALISTS DES is delivered by support specialists with years of experience in marketing automation and campaign management, providing the benefits of technical expertise and current best practice knowledge, all at your disposal. Our specialists are skilled in the marketing technology solutions you have in place, and will collaborate with you to provide the answers and help you need — whatever the issue. © 2021 BDO Digital. All rights reserved. THE RIGHT LEVEL OF SUPPORT We offer a variety of subscription tiers to meet your specific needs and make it easy for you to submit requests. All support subscriptions include a dedicated specialist who monitors your requests from start to finish. You can submit your support requests by email, phone or through our online ticketing portal. Once you submit a request, your dedicated specialist will ensure it's assigned to the best possible resource. BENEFITS • Cost-effective, on-demand access to highly skilled technology experts • A fast track to the resources you need to keep your marketing technology updated and working optimally • Subscription tiers to meet your team's specific needs WHAT'S INCLUDED • Technology Support. Maintaining your marketing technology systems can be complex. From time to time you may need help with administration setup, third-party integration assistance, updating your lead scoring models, configuring forms and other technical tasks. With your subscription, your dedicated specialist is ready to answer your questions, assist with changes and help keep your systems updated and running smoothly. • Campaign Support. Need to deploy a campaign, update a template or create a new form? Maybe you don't have time or you're having trouble figuring out the technical details. Your dedicated specialist can jump in and do the updates, develop new templates, help with campaign deployment and ensure your campaigns are executing as intended. • List Management. We offer help with uploading, segmenting and managing lists, to ensure your emails are reaching their target recipients. • Database Management. Complexities of database management slowing you down? Our database experts can help you with advanced functionality like custom object support and new data fields. • Reporting/Analytics. We'll help you get the most out of your data by setting up standard or customized reporting and ensuring reports are delivered on time, to the right people. LET'S GET STARTED For more information on our Expert Services or to set up a DES subscription that meets your needs, contact us today!