Sending out an NPS survey to your clients is the best way to determine customer satisfaction and receive feed back on your products and/or services. In this episode, we share why sending an NPS survey is so important and how to build an NPS program in Marketo.
Helpful information about NPS Surveys:
https://customer.io/blog/nps-net-promoter-score/
https://www.netpromoter.com/10-nps-best-practices-next-big-thing-thats-already/