How to Follow-up with Your NPS Participants

Sending out an NPS survey to your clients is a good way to determine customer satisfaction and receive feed back on your products and/or services. Here at DemandGen, we just finished sending out our bi-annual NPS survey.

In this episode, Sabrina Killian shows you how we’ll be following up with our promoters to drive more online reviews. Tune in to learn how you can continue marketing to your promoters to further encourage them to promote your brand.

Catch the previous episode on how to build an NPS survey in Marketo here: https://www.youtube.com/watch?v=_46PTEQrffw&

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